Privacy Policy

Hey, let's talk about your privacy

Look, we get it - privacy policies can be a snooze-fest full of legal jargon. We're architects, not lawyers, so we'll keep this straightforward. At Lumithal Quindar, we've been designing spaces for over a decade, and respecting people's boundaries (both physical and digital) has always been part of our DNA.

This page lays out how we handle any information you share with us when you reach out about a project, subscribe to our newsletter, or just browse around our site. We don't do anything shady with your data - promise.

What information do we collect?

When you contact us or fill out a form on our website, we might collect things like:

• Your name and how you'd like us to address you
• Email address and phone number (so we can actually get back to you)
• Project details you share - location, scope, timeline, that sort of thing
• Any documents or images you send us during initial consultations
• Basic browsing info like IP address and browser type (pretty standard stuff)

We don't collect anything we don't need. If we're asking for it, there's a good reason related to your project or inquiry.

How we use your information

Here's the deal - we use your info to actually help you with your architectural needs. That includes:

• Responding to your inquiries and setting up consultations
• Developing proposals and project estimates tailored to your needs
• Keeping you updated throughout the design and construction phases
• Sending occasional updates about our work (only if you've opted in)
• Improving our website and services based on how people use them
• Meeting legal and professional obligations under Canadian architecture standards

We're not gonna sell your email to some random marketing list. That's not how we roll.

Cookies and tracking

Our website uses cookies - those little data files that help websites remember you. Nothing creepy, just practical stuff like remembering your preferences and analyzing which pages people actually look at so we can make the site better.

You can disable cookies in your browser if you want, though some parts of the site might not work as smoothly. Most browsers let you control cookie settings pretty easily.

Who we share information with

We're pretty protective of client information, but there are a few situations where we might share data:

• Project collaborators: Engineers, contractors, and consultants who need info to work on your project (they're bound by confidentiality too)
• Service providers: Companies that help us run our business - like email services or cloud storage - under strict privacy agreements
• Legal requirements: If we're legally required to disclose something (rare, but it happens)
• With your permission: If you've specifically asked us to share something with someone

That's it. We're not sharing your info with third-party advertisers or data brokers.

Keeping your data secure

We take reasonable precautions to protect your information from unauthorized access or disclosure. Our systems use industry-standard security measures, encrypted connections, and secure storage solutions.

That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security - anyone who tells you they can is probably stretching the truth.

Your rights and choices

Under Canadian privacy laws (PIPEDA and provincial regulations), you've got some solid rights:

• You can ask to see what personal information we have about you
• Request corrections if something's inaccurate
• Ask us to delete your information (with some exceptions for legal requirements)
• Opt out of marketing communications anytime
• Withdraw consent for how we use your data

Just shoot us an email at info@lumithalquindar.info or call (416) 555-0147 if you want to exercise any of these rights. We'll get back to you within a reasonable timeframe.

How long we keep your data

We keep your information for as long as it's needed to provide services or meet legal requirements. For active projects, that's obviously the duration of the project plus several years for professional liability and building code compliance purposes.

For general inquiries that don't turn into projects, we'll typically keep basic contact info for a couple years in case you circle back to us later. After that, we'll delete it unless there's a good reason to hold onto it.

Third-party links

Our website might link to other sites - maybe a manufacturer's product page or a sustainability resource. Once you click through to another site, this privacy policy doesn't apply anymore. We're not responsible for how other websites handle your data, so check their policies if you're concerned.

Changes to this policy

We might update this privacy policy from time to time as our practices evolve or regulations change. When we do, we'll update the date at the top of the page. If there are major changes, we'll try to notify active clients directly.

It's worth checking back occasionally if you're curious, though we're not planning any dramatic shifts in how we handle privacy.

Questions or concerns?

If something in this policy isn't clear, or you've got questions about how we handle your information, don't hesitate to reach out. We're here to help, not hide behind legal language.